API Reference
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AcknowledgeRefundErrors

post https://eu-ext.linnworks.net/api/ReturnsRefunds/AcknowledgeRefundErrors

Acknowledges error responses for a given refund header
Permissions Required: GlobalPermissions.OrderBook.ReturnsRefunds.Refunds.ApproveRefundsNode
Rate limit: 150 / minute

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Body Params
request
object
Response

Response body
object
boolean

Determines whether the entire refund header was set to "ERROR_ACKED" state as a result of this call (will be found in the History tab)

int32

The unique identifier for the refund header.

string

An automatically generated string to help identify the refund

Status
object
string

Identifies whether the refund is open, processed, or in an erroneous state

OPEN PROCESSED ERROR ERROR_ACKED PENDING

StatusDetail
object
string

If the validation has failed at any stage, this field identifies the cause of the failure

None NotImplemented DisabledInConfig MissingOrderInLinnworks OpenOrderInLinnworks OrderIsFullyRefundedInLinnworks NoNewRefundsSpecified NoUpdatedRefundsSpecified MultipleReferences SubStatusTagNotInTheSystem SubStatusTagIsNotActionable MultipleSubStatusTags RefundNotInSystem Other

Errors
array of strings

Any global validation errors are added to this list, as well as any errors from the RefundLines collection

Errors
RefundLines
array of objects

A collection of validated line-level refunds, with any applicable errors included

RefundLines
object
uuid

A unique identifier for the refund line

int32

A unique identifier for the refund header this line belongs to

Status
object
string

Identifies the type of refund for this line

Item Shipping Service Additional

boolean

Identifies whether the refund is a shipping refund

boolean

Identifies whether the refund is an additional refund

boolean

Identifies whether the refund row is a cancellation

RefundedItem
object
string

If validation has failed for this item, the field will be populated with the appropriate error message

string
Errors
array of objects
Errors
object
uuid
string
date-time
boolean
boolean

Line-level indicator of whether the refund has been actioned

date-time

If a refund has been actioned, this denotes the date it was actioned. For not actioned lines, this value is null

boolean

Identifies whether the refund was created manually in Linnworks, or downloaded from the channel automatically

boolean

Identifies whether the line is processed only internally or also on a third-party channel

boolean

Identifies whether the line has been removed from the refund, and is pending an update to the database to reflect this

string

The channel reference number for this refund

boolean

Identifies whether the refund reason is provided in freetext, or as one of a predefined set of options

string

For freetext refund reasons, this is the reason that will be sent to the channel. Otherwise, it is considered an internal note

double

The amount to be refunded for this line

int32

Used when the refund is part of a return

string

For channels that support predefined refund reasons, this is the tag that identifies a predefined reason

string

For channels that support a secondary predefined refund reason, this is the tag that identifies a predefined secondary reason

string

For channels that require a reason when the refund is lower than the full line amount, this is the tag that identifies a predefined insufficient refund reason

string

For channels that require a reason when the refund is lower than the full line amount, and support a freetext note, this field populates that note

string

Internal reason category

Updated over 1 year ago

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Updated over 1 year ago

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